Accessibility, Copyrights, Credits & Privacy
For Persons With Disabilities:
Web Accessibility Assistance and Alternative Accessibility Statement
Thank you for visiting our website. To help make this website more accessible for all users, we follow Web Content Accessibility Guidelines (WCAG) 2.0 to address ADA (Americans with Disabilities Act) success criteria. With evolving technology and frequently changing content, we continually seek solutions to improve overall web accessibility. This site is designed to work with assistive/adaptive technology (such as screen readers and keyboard commands) to deliver information for those with hearing, vision, mobility limitations and other disabilities.
If you are disabled, should you encounter an issue with this site while using assistive/adaptive technology, help is available 24 hours a day, 7 days a week.
For Persons With Disabilities:
During normal business hours (Monday - Friday 8:00 am - 4:00 pm), call the Housing Authority at 615.794.1247; or contact us via email for assistance.
Outside normal business hours, website accessibility assistance for persons with disabilities is available by calling technical support at 870.404.8154. This number is for those with disabilities only.
FOR ALL OTHER ASSISTANCE:
If you are not disabled and have a non-emergency request, please contact the Housing Authority during normal business hours or submit an inquiry using the contact page on this website.
For after-hours emergency maintenance requests, please phone the Housing Authority's 24/7 Emergency number at 615.794.1247 or your designated property manager for assistance.
For issues of personal or public safety, please dial 911.
The material in this website is the property of the Franklin Housing Authority, Brooks Jeffrey Marketing, Inc. and others. Reproduction or redistribution of any material, graphic elements or photographs without written consent from the Franklin Housing Authority or Brooks Jeffrey Marketing, Inc. is strictly prohibited.
Conditions of Use
No material from this website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of copyright and other proprietary rights. For purposes of this Agreement, the use of any such material on any other website or networked computer environment is prohibited.
Photo and Copy Credits
The photos and graphics featured in this site were furnished by the Franklin Housing Authority, Brooks Jeffrey Marketing, Inc. and others, and cannot be reproduced or distributed without written consent from the Franklin Housing Authority or Brooks Jeffrey Marketing, Inc.
Should you have any problems with this site, please contact Brooks Jeffrey Marketing, Inc.
Privacy Statement and Use of Information
The Franklin Housing Authority recognizes your right to privacy and protection of the information you provide us -- including your name, mailing address, e-mail address and telephone number.
When you visit our website or request information from the Franklin Housing Authority, we record your IP (Internet) address. Your trip through our website is recorded for traffic analysis. We analyze the traffic to our site to identify the most popular features of our site and to understand what browsers are used to view the site.
We do record e-mail and mailing addresses so that we may inform you of new services and news updates. If you prefer not to receive such mailings, please let us know.