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Homeless No More


Homeless No More (HNM) is a rapid rehousing (RRH) rental assistance program under the HUD Homeless Assistance Program through the Central Tennessee 503 Continuum of Care (CoC). We serve individuals and families across nineteen middle Tennessee counties, who are facing homelessness, displacement, and/or fleeing domestic violence with no shelter options. 

HNM County Map

For counties not served by HNM, please click here for more information on other CoCs. 

For individuals needing assistance please contact one of the following case managers:

    Tanisha Moore at 615-794-1247 ext. 232 (Franklin) 

    Maurice Head at 615-794-1247 ext. 208 (Franklin)

    Cheryl Lyle at 629-214-9387 (Clarksville)

HNM provides outreach, intake, and assessment in order to identify service and housing needs and provides a link to the appropriate level of support for identified needs.

HNM defines homelessness per HUD's categories of homelessness (24 CFR 578) as follows:

  • Individuals and families who lack a fixed, regular, and adequate nighttime residence and includes a subset for an individual who is exiting an institution where he or she resided for 90 days or less and who resided in an emergency shelter or a place not meant for human habitation immediately before entering that institution;

  • Unaccompanied youth and families with children and youth who are defined as homeless under other federal statutes who do not otherwise qualify as homeless under this definition; or  

  • Individuals and families who are fleeing, or are attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life-threatening conditions that relate to violence against the individual or a family member

To qualify for services: 

  1. Individuals must meet one of the homeless categories listed above;

  2. Have an income that does not exceed 50% of the Area Median Income (AMI) in the county where homeless; and

  3. Be referred by third-party agency with Homeless Verification Documentation submitted to FHA.

The Homeless Verification Process

Verification can be submitted to FHA via email at ( or fax at 615-794-9254. All documents are reviewed and assigned to an HNM case manager. Once the case manager has been assigned to a case, they will contact the client directly.

Methods of Homeless Verification:

1. Third Party: *Preferred method of documentation. This step must be attempted first.

        a. Oral or written verification from a third party verifying
        current homeless status of client.

        b. The documentation must including reference to type of
        homelessness to determine which HUD Category the person

        c. Third party source can be: case manager, outreach worker,
        landlord evicting person or family/friend kicking person out.

        d. Written verification can include: HMIS report, written letter
        or other already available documentation.

2. Intake Observation: Allowable after unsuccessfully attempting
    Third Party documentation.

        a. Homeless program staff self-verifies status based on
        observation, program record or HMIS record.

        b. Documentation must be written, include information
        related to type of homelessness and include how staff first
        attempted to obtain Third Party Verification.

3. Self-certification: Allowable only after unsuccessfully
    attempting third party or intake observation.

        a. Letter written and signed by client briefly explaining
        homelessness and that they have no resources or safe place
        to stay.

Services Provided by the Homeless No More Program:

  • Assistance with locating emergency shelter to provide an immediate and safe alternative to sleeping on the streets, especially for homeless families with children. Click here to view a list of shelters across TN

  • Assistance with locating and referring to transitional housing with supportive services to allow for the development of skills that will be needed once permanently housed.

  • Assistance with locating permanent and permanent supportive housing to provide individuals and families with an affordable place to live with services if needed.

  • Case managers work with clients to actively research and seek out habitable, as well as affordable, housing options in the nineteen counties served.

     Please Note:
       HNM is not a Section 8 or public housing program. 
       HNM does not offer immediate or emergency housing.

Click here to view a list of assistance resources across Tennessee.